Frequently Asked Questions

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General

Waiver Information

Memberships

Karting

General Questions

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• Where is Track 21 located?

» HWY 6 N. between Clay & West Little York. Click here for more information!

• What are your hours?

» We have extended hours during school breaks and holidays - Click here to view our hours!

• What types of payment are accepted?

» We accept cash, Visa, American Express, Master Card, Discover, and Traveler Checks. We do not accept personal or company checks.

• Do I need to make a reservation?

» No! Our scheduling is based on a “Arrive and Drive” format, or in other words, you will be scheduled on a first come, first serve basis.

» For groups of 8 or more, it is highly recommended that you book a group event:

You won’t ever have to wait for a track time

You will only race with the people in your group.

• I bought a GroupOn (Living Social) deal and it expired, can I still use it?

» You can use the paid credit of the daily deal promotion (what you actually paid) towards what the certificate was purchased for.

Example: If you bought a deal for 2 races, then you can apply the paid value towards the regular cost of 2 races.

• Can I use my GroupOn / Living Social expired credit with promotional deals at Track 21?

» The Group On/Living Social expired credit can ONLY be used toward regular prices here at Track 21.

• If I bring one of my friends, what group discounts can we expect?

» We can give groups of 6 or more a 20% discount. Click here for more info!

How much does it cost?

» Click here for details on pricing.

• Do you have a room for private meetings/parties?

» Yes we do! Click here to plan an event at our facility or click here for to have your child's birthday at Track 21!

• Do you have anything except go-karts?

» Area 21 - 8,000 sq ft, two levels of laser tag adventure!

» Video Arcade - located right next to Area 21.

» Cosmic Golf - 9 hole mini-golf, black light lit, and fun for all ages.

Waiver Questions

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• Who needs a waiver?

» Anyone who plans to race will need a waiver. Once you decide to become a member we will keep your waiver on file forever, however if you do not become a member you will need to fill out a waiver every time you come out.

Click here to download our waivers in order to race.

• Who can sign a waiver?

» Adults 18 and older can sign their own waiver in order to race. They MUST show appropriate ID when they are signing in order to prove their age. Anyone under the age of 18 will have to fill out a Youth Waiver. They must have their own mother or father sign the waiver as anyone else's signature will not be accepted. The ONLY exception to this rule is if a legal guardian can present a copy of the legal guardianship papers issued by the court, then they they can sign for a minor. This policy applies to stepparents, grandparents, siblings, chaperone's, etc.

• Why are you all so strict when it comes to youth waivers?

» While indoor karting is an extremely safe activity, our goal is to make sure that every minor who races is here with his parents consent.

• What forms of ID do I need to bring in order to race?

» We will accept any government ID such as Drivers License, Passport, State Issued ID cards, Military ID, etc.

It must have your picture, name and birthday. In lieu of these documents, a combination can be brought in; For example, a birth certificate with a school ID that has a picture would work.

Membership Questions

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• Why should I become a Track 21 member?

» Besides the free race included on your birthday and waiver on file, our members receive first notice of our new specials as well as get first notice on any upcoming special events here at the track. Click here for more information.

• How long is my membership good for?

» Memberships are good for one year from date of purchase.

• Can I use the membership race packages for everyone I bring?

» No, the member specials are for members exclusively.

Karting Questions

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• Is it safe?

» Yes, Indoor karting has an excellent safety record. We also provide all the safety gear you will need. Each racer will go through a short mandatory safety briefing on the karts and track rules. The briefing will explain the meaning of each flag and how to operate the kart around the track correctly.

• How old do you have to be to drive the Karts?

» Adult Karts: 16+ years. Junior Karts- Youth must be at least 52" inches tall

• What should I wear?

» Drivers must wear closed-toed shoes. We offer shoes for any customer to rent. A head sock for sanitary purposes and a helmet are also required, and will be provided to you for use while racing.

• What forms of ID do I need to bring in order to race?

» We will accept any government ID such as Drivers License, Passport, State Issued ID cards, Military ID, etc.

It must have your picture, name and birthday. In lieu of these documents, a combination can be brought in; For example, a birth certificate with a school ID that has a picture would work.

• How fast do the karts go?

» Junior Karts are governed to approximately 20 mph. Adult karts can reach speeds up to 40+ mph.

• How long is a session?

» A single session runs for 10 minutes.

• Can I bring my own kart?

» No, we supply all the karts and maintain them; This makes it more fun to come in and race without having to do all the work to keep a kart running properly.

• Do you rent out your karts?

» No, we do not rent our karts out for use outside our facility. Our karts and our facility are designed with safety in mind.

• Can I race with my child who will be in a Junior Kart?

» We only provide single seated karts. On the Indy track, the parent may race with their child. If the adult is unable to fit within one of our provided junior karts, the marshal may accommodate the parent with an adult kart instead. Keep in mind, the race will be ran with strict supervision and if any contact between the child and the adult occur, we will not hesitate to remove the parent from the race.

• Are the brakes front or rear wheel or both?

» Rear brakes only.

• How many karts can be on the track at once?

» Up to 8 karts on the adult track will be on the track at any given time.

• Do you have all the equipment I will need?

» Yes, we provide everything you will need to race. All you need to bring is a pair of closed-toe shoes and a need for speed.

• Can I bring my own helmet?

» Yes, as long as it is a DOT certified helmet with a shield or goggles.

• Can I bump everyone out of the way?

» NO, these are not bumper cars. These are racing karts and we want people to come in and experience how much fun it is to race. We do not allow racers to bump anyone off the track or cause accidents on purpose. We strictly enforce the rules and will eject any violators. Track 21 wants everyone's racing experience to be fun!

• When does my race start? Do I get 4 or 5 warm up laps?

» Your race starts when you leave the pits: no warm up laps. This is the reason you will receive 10 minutes on the track and not a lap restrictive race!

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